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How to Bring Customers Back to Your eCommerce Store

How to Bring Customers Back to Your eCommerce Store

Running an eCommerce store requires ongoing maintenance, support, and action – and bringing back eCommerce customers is a big part of that. Your store grows when people keep coming back, and while return eCommerce customers will depend on whether your product or service is popular, it also depends on your online marketing efforts.

Why It’s Important to Have Regular Customers for an eCommerce Store

New customers build your brand, but return customers mean that people love what you sell. And, when people love what you sell, they’ll tell new people. A high-performance eCommerce website builds on sales successes and focuses on bringing customers back. The returning customer’s rate is one of the most important marketing KPI for a successful business.

Catapult Revenue solves these challenges every day,  helping clients grow their business, bring in new customers, and bring back eCommerce customers. We do that through the following methods.

How do you get customers to return to your store?

  • Make client-oriented content and offers
  • Give more than your competitive eCommerce store
  • Be the fastest eCommerce website in the niche
  • Set up remarketing campaigns
  • Create more personal offers
  • Be in touch using email marketing
  • Maintain personal contact in social media

Making Your eCommerce Store Client-Oriented to return customers

Client Oriented Ecommerce

Catapult Revenue sees what customers love about your site, and what they don’t like. We then reshape your website to focus on the customer’s positive and engaging experience.

Return your customers back giving more information than your competitors

When your site offers more information than your competitors, customers have reason to trust you and to return. We’ll help you give customers the information they need to make informed buying decisions.

Speeding Up Your Site

Website Speed Ecommerce

Speeding up your website’s loading times means customers spend less time waiting and more time shopping.

Consider Remarketing

Remarketing is a form of online advertising that lets your site target ads to people who have already visited your site. As a full-service digital marketing agency, we handle all of this.

Making eCommerce Personal to make your customers back

User Friendly Ecommerce

We also reduce the bounce rate for our clients by making the shopping experience more personal, whether that’s through recommendations or an optimized personal account experience.

Use Digital Marketing Channels to return customers back

Digital marketing channels remind customers you’re around and make them reconnect with your brand. Use all marketing channels to be connected with your customers, create video content, sent emails, or finally create a TikTok profile for your brand.

Use Clever Email Marketing

Ecommerce Email Marketing

Email marketing is often underused, but extremely effective. One of the things we love is proving just how powerful email marketing truly is. We establish email communication with your clients, with personalized messaging, and we track the results.

Maintain Personal Contact

Finally, we’ll also beef up your communication with customers to maintain personal contact – including offering special deals on birthdays and holidays.

Keep in Touch Via Social Media

social media for ecommerce

Social media is another hugely important channel of communication between you and your customers, and it will remind people to return to your site.

Trust in Experts

Catapult Revenue’s Digital Marketing team has a wealth of expertise and a huge amount of resources to help bring back eCommerce customers. For a consultation, give us a call today or reach out to us online!

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    About the Author
    Sasha Berson

    Sasha Berson

    Sasha serves as Managing Partner and VP of Client Solutions for Catapult Revenue, ensuring that all client’s revenue goals are met via Catapult’s marketing strategies.

    Expert in: Marketing Strategy
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