Running an eCommerce store requires ongoing maintenance, support, and action – and bringing back eCommerce customers is a big part of that. Your store grows when people keep coming back, and while return eCommerce customers will depend on whether your product or service is popular, it also depends on your online marketing efforts.
New customers build your brand, but return customers mean that people love what you sell. And, when people love what you sell, they’ll tell new people. A high-performance eCommerce website builds on sales successes and focuses on bringing customers back.
Catapult Revenue solves these challenges every day, helping clients grow their business, bring in new customers, and bring back eCommerce customers. We do that through the following methods.
Catapult Revenue sees what customers love about your site, and what they don’t like. We then reshape your website to focus on the customer a positive and engaging experience.
When your site offers more information than your competitors, customers have reason to trust you and to return. We’ll help you give customers the information they need to make informed buying decisions.
Speeding up your website’s loading times means customers spend less time waiting and more time shopping.
Remarketing is a form of online advertising that lets your site target ads to people who have already visited your site. As a full-service digital marketing agency, we handle all of this.
We also reduce the bounce rate for our clients by making the shopping experience more personal, whether that’s through recommendations or an optimized personal account experience.
Digital marketing channels remind customers you’re around and make them reconnect with your brand.
Email marketing is often underused, but extremely effective. One of the things we love is proving just how powerful email marketing truly is. We establish email communication with your clients, with personalized messaging, and we track the results.
Finally, we’ll also beef up your communication with customers to maintain personal contact – including offering special deals on birthdays and holidays.
Social media is another hugely important channel of communication between you and your customers, and it will remind people to return to your site.
Catapult Revenue’s team has a wealth of expertise and a huge amount of resources to help bring back eCommerce customers. For a consultation, give us call today or reach out to us online!
Sasha serves as Managing Partner and VP of Client Solutions for Catapult Revenue, ensuring that all client’s revenue goals are met via Catapult’s marketing strategies.
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